To provide an expert service relating to design & architect, survey, management of implementation, installation and maintenance of technology contracts and projects.
This is a full-time on-site role based in Dar es-Salaam for a System Specialist in various technologies at GardaWorld Tanzania.
The Technical Systems Specialists will be responsible for the design, troubleshooting, physical installation, and maintenance of various technological and security systems as assigned in line with SOPs. The system specialist will be responsible for day-to-day tasks including system design, planning, configuration, setup and installation, troubleshooting, and providing technical support for various systems, including, but not limited to, CCTV, access control, networking, connectivity (fiber, wireless), intruder detection & alarms, fire detection, alarms, & suppression.
Key Responsibilities:
- Installation / Repair / Maintenance and Fault diagnosis and maintenance of various components of electronic security systems including but not limited to CCTV, Intrusion Detection and Alarms, Access Control, Fences, Intercoms, Networking, Control Center, ICT and Radio Communication
- Survey / Installation / Repair / Maintenance of various intrusion detection systems including, Electric Fence, IR etc.
- Survey / Installation / Repair / Maintenance of CCTV Systems
- Survey / Installation / Repair / Maintenance of Fire Alarms & Suppression Systems
- Survey / Installation / Repair / Maintenance of Access Control and Time & Attendance Systems
- Survey / Installation / Repair / Maintenance of Manual & Automatic / Intruder Alarm Systems
- Survey / Installation / Repair / Maintenance of Fleet Management & Tracking Systems
- Any other Corporate, Domestic and Industrial Electronic Security Systems and Integration of various technologies for connected operations.
- Solutions, Design, Implementation, Documentation and Reporting of various technological solutions based on the requirements.
- Any other duties which might be assigned from time to time by the Supervisor / Management.
- You will be responsible of taking care of for all the technical material you are to request for a particular assignment until the work is done. You will have to pay for any loss/misplacement of technical materials in your hands.
Principal Outputs of this Role:
- Productivity – timely delivery of installation and projects, correct diagnosis and suggestions or solutions
- Quality installations that meet required standards and functionality.
- Retain solid knowledge of Electronics security systems and their deployment.
- Proper and precise reporting and ensuring documentation are in place for all design and troubleshooting or implementation of projects with correct drawings.
- Coordination and communication with the teams, project managers, coordinators, administrators, customer service and clients.
Qualifications & Experience:
- Design and Analytical skills and the ability to setup, install, configure, integrate, identify and resolve technical system and issues
- Experience in troubleshooting and providing technical support
- Strong communication skills to effectively interact with clients, users and team members
- Knowledge and understanding of various electronics, digital security, technological equipment and information technology systems
- Bachelor’s degree or Diploma in Electronics, Electrical or Computer Engineering, Computer Science or related field
- Relevant certifications in Networking like CCNA or similar, CCTV, Access Control, Intruder Alarms, Fire Systems, information technology or related areas would be beneficial
- Educational background in Electronics/Electrical Engineering, Telecommunications – Certificate – Diploma – Higher Diploma – Bachelors Degree
- Min. 1 – 2 years’ experience as an installations technician in a busy environment include demonstrable experience in security system installation, configuration, testing, integrating, upgrading & troubleshooting.
- Formal Security Management Training advantageous
- Electronic Security Services Management (3yrs – Management or similar)
- Extensive experience w.r.t. implementation of the following systems:
- CCTV
- Access Control + Time & Attendance + Visitor Management Systems
- Intruder Detection & Alarms
- Fire Detection & Suppression
- Radio Communication
- ICT, Networking and Connectivity
- Experience in Sales of Corporate (Large) Projects
- Control Room Service experience.
- Financial Management relative to Security Industry.
- Good conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.
Software Knowledge:
- Broad knowledge of Access Control, Time & Attendance, CCTV, Intruder Alarms, Networking
- Strong knowledge base on networking and communication protocols i.e. TCP/IP etc.
- Basic Computer literacy and proficiency with full MS-Office Suite capability.
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