Monitoring, Evaluation, Accountability, Learning (MEAL) Team Leader Job at Danish Refugee Council

Job Description:

This role involves leading the development and management of the MEAL strategy and work workplan, contributing to DRC’s strategy, accountability commitments, and learning needs and priorities. The MEAL team will work with program and project managers to ensure effective implementation of monitoring, evaluation, accountability, and learning strategies and global standards; support mainstreaming MEAL throughout the PCM; and reinforce quality program management.

Responsibilities:

• Day to day management of the MEAL team staff (assistants and officers), including recruitment, induction, performance and improvement management
• Oversea and manage recruitment and management of pool of enumerators (casual workers) to support data collection
• Support the information management colleagues with technical tasks such as data visualization, snapshots, and other reports.
• Ensure the collaboration and complementarity between the MEAL team and the information management and program colleagues.
• Identify and plan for the human resources and financial resources (budgets) , needed to carry out MEAL activities in the area of responsibility
• Apply DRC guidance with regard to GDPR and data protection in the area of responsibility, specifically for MEAL-related data. Liaise with relevant internal counterparts responsible for data protection.
• Lead on capacity building, training, and support for programs and sectors and field staff to improve field monitoring or any other MEAL needs.
• Engage in and support quality throughout Project Cycle Management, in line with DRC guidance and division of labor, accommodating external requirements, including the development of adequate MEAL plans, ttools,and processes relevant for the area of responsibility.
• Participate in and contribute to (as appropriate) project kick-off meetings, quarterly review meetings, and close-out meetings in order to highlight cross-project components aimed at replicating good practices and strengthening synergies between projects or programs.
• Lead and contribute (as appropriate) to collect, monitor, and analyze data to improve results, relevance, and program quality in the area of responsibility.
• Ensure the development of appropriate monitoring, tracking, and reporting systems, tools, and templates that enhance monitoring of program outputs and quality, generate quality evidence on program outcomes, and promote and ensure use of data for decision-making processes.
• Design, refine, and deploy data collection that combines quantitative and qualitative methods and tools in the area of responsibility.
• Plan for, manage, and quality assure the field data collection and field monitoring processes and tools.
• Ensure the application of ethical principles in the fieldwork, including with regard to the DRC Code of Conduct, protection referral protocols, and SOPs.
• Plan for and perform data quality assurance in data collection, data entry, and data processing in the area of responsibility.
• Establish and maintain processes and protocols for data protection, storage, sharing, and security in the area of responsibility.
• Lead and manage development and maintenance of the MEAL plans, indicator tracking tools, and implementation of MEAL obligations in line with PCM.
• Lead the analysis and reporting of MEAL qualitative and quantitative data (e.g., baseline and endline assessment reports) collected in line with internal information needs and external reporting obligations.
• Identify, plan for, and implement different mechanisms for CFM, including community engagement and feedback in monitoring, evaluation, accountability, and learning in the area of responsibility.
• Assess and design new and improved existing accountability mechanisms, including Community Feedback Mechanism processes, tools, and SOPs.
• Promote the global CFM guidance, adapt tools and roll-out CFM mechanisms
• Ensure actions are followed to close the feedback loop and ensure all complaints are processed in a timely, safe, and accountable manner.
• Liaise with the regional office and HQ during regular CHS certification audits and CHS self-assessment processes and follow up on the improvement plan.
• Lead and contribute (as appropriate) to analysis, evaluation, and research for data-driven evidence and use in the area of responsibility.
• Support utilization of results for better planning and decision-making, and share knowledge and learning for improved programming within the DRC and beyond, within the area of responsibility.
• Translate MEAL findings into organizational learning; plan and implement learning events and design appropriate learning products.
• Regularly present the key MEAL findings and feedback to the supervisors and, when relevant, to the Senior Management Team for further development.
• Design and manage evaluations in compliance with DRC evaluation policy, from development of ToRs to advising management on approval of the final report to dissemination of the evaluation.
• Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility
• Accountable for making significant decisions on what the unit does: its purpose, functions, and role, and for making commitments and decisions that require the expenditure of significant unit resources.
• Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
• Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC
• Perform other duties as directed by the Grants Manager, Area Manager and Country Director

Requirements:

• Minimum 3-4 years of relevant work experience in monitoring, evaluation, accountability, and learning of humanitarian and development programs.
• Experience working with international NGOs, UN agencies, line ministries, and/or local authorities in migrant/refugee settings and/or in emergencies.
• Proven experience in effectively working with a variety of donors’ requirements, including FCDO, EU, DANIDA, and UN agencies (as required).
• Strong understanding of monitoring, evaluation, accountability and learning principles and processes, including database management, reporting, etc.
• Demonstrated experience with DRC core sectors.
• Mastered understanding of mix-methods approach, research methodologies and the nature and use of evidence, and participatory methodologies.
• Demonstrated understanding of Core Humanitarian Standards (CHS) and ability to apply accountability and ethical standards in everyday work.
• Mastered competencies in working with analysis frameworks, with data analysis for quantitative and qualitative data, and in communicating evidence.
• Experience of working with or providing support to partners and/or a partnership model of working, when relevant.
• Experience of working with GIS or other data visualization software.
• Demonstrable experience in the nurturing of organizational learning in programs.
• Proven facilitation and training skills with diverse audiences of NGO practitioners, including staff capacity building.
• Demonstrated ability to work and deliver under pressure, within budget and time constraints, and to manage priorities.
• Excellent skill in MS Word, Excel, PowerPoint, and Office 365.
• Excellent verbal and written communication skills and ability to adjust communication to various stakeholders and audiences.
• Knowledge of ArcGIS/QGIS, NVivo (or other qualitative analysis software)
• A bachelor’s degree in a relevant field (international development, social sciences, statistics, public health, etc.) + at least 4 years of relevant experience.
• A Master’s degree in relevant field + at least 4 years of relevant experience
• English (fluent)
• Swahili (fluent)
• Local language (desirable)

Application Process:

To submit your application, please follow the link provided above.

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