Welcome to our website ochuforum.com. In This Article, Are you looking for External Relationship Manager – Ports and Terminals Jobs at DP World Tanzania a full summary of the major requirements, duties, responsibilities, and skills for this position.
The global economy depends on trade since it generates opportunities and raises people’s standard of living everywhere. DP World’s mission is to improve global trade flow while expanding the possibilities for the communities and clients we serve throughout the world.
Open Position and Description
1. External Relationship Manager – Ports and Terminals
With over 111,000 committed, varied, and skilled workers representing 159 nationalities across 77 nations on six continents, DP World is accelerating commerce in the direction of a seamless supply chain that is ready for the future.
The External Relationship Manager will be in charge of upholding and enhancing DP World’s connections with significant regulatory organizations, clients, and government agencies. In order to guarantee regulatory compliance, the function will entail communicating with government stakeholders, attending to customer needs, and promoting efficient port operations. Strong interpersonal, negotiating, and problem-solving abilities are required, as well as a thorough awareness of Tanzanian government procedures and port operations.
Key Performance Areas:
- Serve as the main point of contact for DP World with the Tanzania Ports Authority (TPA), Tanzania Shipping Agency (TASAC), Tanzania Revenue Authority (TRA), Ministry of Transport & Communications, and other regulatory organizations.
- Collaborating closely with government officials, make sure that local laws, regulations, and port operations policies are followed.
- Assist in obtaining licenses and permissions from the government for port operations, improvements, and extensions.
- To give the management timely recommendations, keep an eye on changes to rules, industry trends, and policy changes.
- Attend meetings, conferences, and negotiations with government representatives on behalf of DP World.
- Establish and preserve a robust network with government stakeholders to foster a cooperative working environment.
- Analyzes data from external communications and makes appropriate decisions about communication strategy.
- Prepare reports on a regular basis regarding customer feedback, regulatory updates, and dealings with government authorities.
- Effectively convey pertinent government policies and customer issues to internal teams and high management.
- Make sure pertinent parties receive critical information in a timely manner.
Qualifications Required:
- A bachelor’s degree in political science, public relations, business administration, or a similar discipline.
- Having a master’s degree is beneficial.
Experience and Skills Required:
- Five years minimum of experience in customer service, public relations, or government relations positions; ideally in the port, maritime, or logistics sectors.
- A track record of effectively managing consumer interactions and interacting with government agencies.
- Strong interpersonal and communication abilities.
- Strong ability to solve problems and negotiate.
- Thorough knowledge of Tanzania’s regulatory environment.
- Capacity to oversee several stakeholders and function in a dynamic, high-speed setting.
- proficiency with customer relationship management (CRM) software and Microsoft Office (Word, Excel, and PowerPoint).
- Strong familiarity with the operations of ports and the maritime sector.
- The capacity to establish credibility and preserve goodwill with both clients and government representatives.
- Focused on delivering exceptional service and results-oriented.
- The capacity to handle private information discreetly and professionally.
Application Process
You give DP World permission to transmit and keep your résumé and application materials in the global recruiting database, as well as to disseminate such information as needed to assess your suitability for this or other employment openings.