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To develop and grow the business by driving strong relationships with clients, banks, agents, and brokers to achieve set business targets.
Responsibilities:
- Follow up on quotations to close deals and collect feedback; report weekly on new business prospects.
- Share insights to help establish new relationships and maximize partner portfolios.
- Provide daily client service, ensuring satisfaction and zero complaints.
- Maintain acceptable business retention levels and replace lost accounts with suitable new ones.
- Monitor customer satisfaction; negotiate renewals in advance and issue timely confirmations.
- Regularly update business progress reports weekly.
- Conduct daily visits to intermediaries to strengthen relationships.
- Attend to walk-in customers and provide prompt and efficient customer service.
- Submit weekly reports to the Customer Service and Sales Point Manager within deadlines.
Requirements:
- Excellent verbal and written communication skills
- Strong presentation, negotiation, and interpersonal skills
- Detail-oriented with sound judgment, integrity, and patience under pressure
- Good listening ability and the capacity to work independently
- Positive attitude and dedication to a quality work environment
- Effective at meeting commitments and achieving results
- Hardworking and enthusiastic
- Proficient in Microsoft Office (Word, Excel)
- Fluent in English
- Strong follow-up and advisory skills for client engagement
- Strong team player at all organizational levels
- Good numerical and analytical skills
- High integrity
Application Process:
Applications should include a professionally prepared CV. Copies of supporting documents. Recent passport-size photo. Names and contacts of three official referees. Submit to: Head of Human Resource and Administration Strategis Insurance Tanzania Limited, P.O. Box 7893 Dar es Salaam, Tanzania Email: hr@strategis.co.tz Or Deliver to: Strategis Insurance Tanzania Limited Ground Floor, Masaki Ikon Building Plot No. 1520, Bains Avenue, Masaki, Msasani Peninsula Note: Only shortlisted candidates will be contacted.
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