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To develop and grow the business by driving a good relationship between clients, banks, agents, and brokers in a manner that ensures achievement of set business targets.
Responsibilities:
- Follow up on quotations to close business and collect feedback; report new business prospects weekly.
- Share information that supports the establishment of new relationships with business partners.
- Provide daily client service to nurture relationships and minimize complaints.
- Maintain high business retention levels, replacing lost business with suitable new accounts.
- Monitor customer satisfaction to ensure renewals; negotiate and confirm renewals in advance.
- Regularly update and maintain business progress reports on a weekly basis.
- Visit intermediaries daily to strengthen relationships.
- Provide customer service to walk-in clients, ensuring prompt and efficient support.
- Prepare and submit weekly reports to the Customer Service and Sales Point Manager by set deadlines.
Requirements:
- Excellent verbal and written communication and presentation skills.
- Strong attention to detail, follow-up skills, judgment, and integrity.
- Negotiation and interpersonal skills.
- Good listening ability and independence in task execution.
- A positive attitude contributes to a quality work environment.
- Strong work ethic, enthusiasm, and effectiveness in achieving goals.
- Proficiency in Microsoft Office (Word, Excel).
- Fluent in English.
- Ability to advise clients and maintain effective communication and follow-ups.
Application Process:
Applications should include:
* A professionally prepared CV. * Copies of supporting documents. * Recent passport-size photo. * Names and contacts of three official referees. Submit to: * Head of Human Resource and Administration Strategis Insurance Tanzania Limited, P.O. Box 7893 Dar es Salaam, Tanzania * Email: hr@strategis.co.tz * Or Deliver to: Strategis Insurance Tanzania Limited Ground Floor, Masaki Ikon Building Plot No. 1520, Bains Avenue, Masaki, Msasani Peninsula Note: Only shortlisted candidates will be contacted.
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